Green-Key ‘s rating system also provides insight into what can be improved. For the next few years, we want to focus on 3 specific aspects.
1) Concrete target and elaboration of plan in terms of CO2 emissions
We want to set ourselves a concrete target in terms of net CO2 emissions. That both in terms of its own emissions and compensation for residual emissions.
Target: To be climate neutral by the end of 2026.
Status 09-2025:
- CO2 emissions from energy consumption: subsidies from Tourism Flanders were applied for to install a heat pump. Once that is done, we are 100% CO2 neutral in terms of energy consumption (Scope 1 and 2).
- Scope 3 emissions there will always be, although we try to reduce that by making as many ecological choices as possible. See e.g. here. The footprint of our IT systems is also under further review.
- We are looking at whether that can also be compensated, further info to follow.
2) Offer concrete help to reduce our guests’ carbon emissions
Again, we can work with compensation but also with concrete tips and tricks. Transportation in particular plays a big role here.
Target: By 2025, 75% will use sustainable transportation or offset their unsustainable transportation
Also check out the mobility page.
Status 09-2025
- the majority of our guests come to bike or walk. We don’t have statistical data on that yet.
- a lot of guests come by bike, on their way on one of the iconsiche bike tours
- we note that more and more people are coming with electric cars
- we collaborated on a thorough documentation of all transportation options in the region. See here
3) Feedback loops
How can guests give us more, better and honest feedback on our sustainability work.
Currently, we sometimes ask clients, but not systematically or in a structured way.
Maybe help build the Fairbnb.coop feedback system. Or we do it in a simpler way. Just to find out.
Target: By 2025, we will receive valuable feedback and have extracted at least 1 valuable action with demonstrable results.
Status 09-2025
- We have prepared a questionnaire that we send to clients from time to time (https://scrabble-it.com/feedbackformulier/)
- Note that we already get a lot of feedback through other channels: booking.com, google, tripadvisor
- once we find that this is of sufficient interest to send another additional form, we will automate that process
