{"id":2094,"date":"2026-07-05T11:10:57","date_gmt":"2026-07-05T11:10:57","guid":{"rendered":"https:\/\/scrabble-it.com\/frequently-asked-questions\/"},"modified":"2026-07-08T10:56:31","modified_gmt":"2026-07-08T10:56:31","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/scrabble-it.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"\n<header class=\"page-hero\">\n\t<div class=\"container container--narrow\">\n\t\t<h1>Frequently Asked Questions<\/h1>\n\t\t<p style=\"margin-top:16px;\">Answers to the questions we get asked most often: about books, arrival, rooms, and more. Can&#8217;t find your question here? <a href=\"https:\/\/scrabble-it.com\/en\/contact\/\">Feel free to contact us<\/a>. <\/p>\n\t<\/div>\n<\/header>\n\n<div class=\"container section\" style=\"padding-bottom:0;\">\n\t<div class=\"card\" style=\"padding:20px 24px;margin-bottom:8px;\">\n\t\t<label for=\"faq-filter\" style=\"display:block;font-weight:700;margin-bottom:8px;\">Search the questions<\/label>\n\t\t<input type=\"search\" id=\"faq-filter\" placeholder=\"Type a word, such as \u201cparking\u201d or \u201ccheck-in\u201d\u2026\" style=\"width:100%;padding:10px 14px;border:1px solid rgba(34,30,24,.2);border-radius:8px;font-size:16px;\"\/>\n\t<\/div>\n<\/div>\n\n<div class=\"wp-block-group alignwide faq-category is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Reservations &amp; Arrival<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1783504280485\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I book a room?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Click the \u201cBook Now\u201d button at the top of this page. That will take you to our booking system, where you can see current availability and prices. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280486\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can we pay in cash?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No, we prefer to handle bookings through our own website or through a booking channel such as Booking.com.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280487\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How much does it cost to stay overnight?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>That depends on the date and the room. Use the \u201cBook Now\u201d button to view current rates. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280488\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What time can I check in and check out?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Check-in begins at 4:00 p.m. Please check out by 11:00 a.m. \u2014 be sure to let us know if that isn&#8217;t possible. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280489\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is there a minimum number of nights?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>No. To encourage cycling vacations, we don&#8217;t impose a minimum. We do, however, offer a discount for multi-day bookings.  <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280490\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I book at the last minute?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>You can book up to 2 days in advance. That makes it more convenient for our personal schedules. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group alignwide faq-category is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Accessibility<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1783504280491\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is there parking?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes, there&#8217;s always parking nearby\u2014usually about 50 meters away, sometimes a little farther.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280492\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I come by bike?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes, you&#8217;re right next to the bicycle junction network and the Scheldt Dike Route, with covered and secure parking and charging stations for (e-)bikes.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280493\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How do I get there by public transportation?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Temse Station is 3.7 km away. From there, you can take a Blue-Bike, or we can pick up your luggage with our cargo bike. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783507958288\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Can I charge our car at your place?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Sure. There are two options: <br \/>You can either charge slowly in our driveway (provided we don\u2019t need to charge our own vehicles urgently) or charge a bit faster at the charging station 50 meters from our place (2 spots). <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group alignwide faq-category is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Sustainability<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1783504280494\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How sustainable is the house?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>We built it in 2016 according to Passive House standards: EPC rating E-7, and 100% of our energy comes from our own solar panels.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280495\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Does the B&amp;B have a certification?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes, Scrabble is certified under both the Green Key and the EU Ecolabel.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group alignwide faq-category is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Rooms &amp; Amenities<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1783504280496\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">How many rooms are there, and what&#8217;s the difference?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>We have two rooms. One has a terrace; otherwise, they&#8217;re practically identical. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280497\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is breakfast included?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes, breakfast is included as standard.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280498\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Are pets allowed?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Unfortunately, due to allergies, we do not allow pets.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280499\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is the B&amp;B suitable for children?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Sure. We can provide a crib\u2014just ask for one when you make your reservation. <\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783507793799\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">Is the B&amp;B wheelchair-accessible?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Unfortunately, no. The B&amp;B is on the first floor and can only be reached via an outdoor staircase.   <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"wp-block-group alignwide faq-category is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Terms and Conditions<\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1783504280500\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What are the cancellation policies?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>You can find them on our Terms and Conditions page.  <a href=\"https:\/\/scrabble-it.com\/en\/terms-and-conditions-2\/\">View the Terms and Conditions<\/a><\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1783504280501\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">What if I want to change something about my reservation?<\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Feel free to call or email us, and we&#8217;ll work together to figure out how to resolve the issue. We try to be as flexible as possible. <\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n<div class=\"container\" style=\"padding-bottom:48px;\"><p style=\"color:var(--wp--preset--color--tekst-zacht);font-size:14px;\">Last updated on July 5, 2026.<\/p><\/div>\n\n<style id=\"faq-custom-style\">.faq-category .rank-math-list-item{background:#fff;border:1px solid rgba(34,30,24,.15);border-radius:8px;margin-bottom:8px;box-shadow:0 1px 2px rgba(0,0,0,.04);overflow:hidden}.faq-category .rank-math-question{margin:0;padding:16px 44px 16px 20px;font-size:1.05rem;font-weight:700;position:relative}.faq-js .faq-category .rank-math-question{cursor:pointer}.faq-js .faq-category .rank-math-question::after{content:\"\\203A\";position:absolute;right:20px;top:50%;transform:translateY(-50%);transition:transform .2s;font-weight:400;font-size:1.4rem;line-height:1}.faq-js .faq-category .rank-math-list-item.faq-open .rank-math-question::after{transform:translateY(-50%) rotate(90deg)}.faq-category .rank-math-answer{padding:0 20px 16px}.faq-js .faq-category .rank-math-answer{display:none}.faq-js .faq-category .rank-math-list-item.faq-open .rank-math-answer{display:block}<\/style><script>(function(){function init(){document.body.classList.add(\"faq-js\");var items=[].slice.call(document.querySelectorAll(\".faq-category .rank-math-list-item\"));items.forEach(function(it){var q=it.querySelector(\".rank-math-question\");if(!q)return;q.setAttribute(\"tabindex\",\"0\");q.setAttribute(\"role\",\"button\");q.setAttribute(\"aria-expanded\",\"false\");function tog(){var o=it.classList.toggle(\"faq-open\");q.setAttribute(\"aria-expanded\",o?\"true\":\"false\");}q.addEventListener(\"click\",tog);q.addEventListener(\"keydown\",function(e){if(e.key===\"Enter\"||e.key===\" \"){e.preventDefault();tog();}});});var input=document.getElementById(\"faq-filter\");if(input){var cs=[].slice.call(document.querySelectorAll(\".faq-category\"));input.addEventListener(\"input\",function(){var v=this.value.trim().toLowerCase();cs.forEach(function(cat){var its=[].slice.call(cat.querySelectorAll(\".rank-math-list-item\"));var vis=false;its.forEach(function(it){var m=v===\"\"||it.textContent.toLowerCase().indexOf(v)>-1;it.style.display=m?\"\":\"none\";if(m){vis=true;if(v!==\"\")it.classList.add(\"faq-open\");}});cat.style.display=vis?\"\":\"none\";});});}}if(document.readyState!==\"loading\")init();else document.addEventListener(\"DOMContentLoaded\",init);})();<\/script>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Answers to the questions we get asked most often: about books, arrival, rooms, and more. Can&#8217;t find your question here? Feel free to\u2026<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2094","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/pages\/2094","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/comments?post=2094"}],"version-history":[{"count":11,"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/pages\/2094\/revisions"}],"predecessor-version":[{"id":2146,"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/pages\/2094\/revisions\/2146"}],"wp:attachment":[{"href":"https:\/\/scrabble-it.com\/en\/wp-json\/wp\/v2\/media?parent=2094"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}